Privacy Policy Effective Date: June 2, 2026 [Stateline Pest Solutions LLC) Stateline Pest Solutions LLC respects your privacy and is committed to protecting the personal information you provide through our website, communications, and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws in Alabama, Tennessee, and the United States. By accessing or using our website, requesting services, or communicating with us electronically, you consent to the practices described in this Privacy Policy. Information We Collect We may collect personal information that you voluntarily provide to us, including but not limited to: • Full name • Email address • Telephone number • Service or billing address • Payment information • Information submitted through contact forms, estimate requests, scheduling forms, or customer communications We may also automatically collect certain non-personal information when you access our website, including: • IP address • Browser type and device information • Website usage data • Pages viewed and time spent on the website • Cookies and tracking technologies How We Use Your Information We may use your information for legitimate business purposes, including: • Providing pest control inspections and treatment services • Scheduling appointments and responding to inquiries • Processing payments and invoices • Sending appointment reminders and service updates • Communicating regarding estimates, warranties, or follow-up services • Improving website functionality and customer experience • Maintaining internal business records • Marketing promotions and special offers, where permitted by law • Protecting against fraud, unauthorized transactions, and legal liability SMS/Text Messaging Communications By voluntarily providing your mobile phone number and opting into SMS communications, you consent to receive text messages from [Your Pest Control Company Name], including: • Appointment confirmations and reminders • Service updates and technician notifications • Billing notifications • Promotional or marketing messages, if separately authorized Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier plan. Consent to receive SMS messages is not a condition of purchase. You may opt out of receiving text messages at any time by replying: STOP to unsubscribe HELP for assistance We do not sell or share SMS consent or phone numbers with third parties or affiliates for marketing purposes. Sharing of Information We do not sell your personal information. We may disclose your information to trusted third-party service providers who assist in operating our business, including: • Website hosting providers • Payment processors • Customer relationship management (CRM) software providers • Scheduling and communication platforms • Marketing and analytics providers These providers are contractually obligated to maintain the confidentiality and security of your information. We may also disclose information when required to: • Comply with applicable laws or legal processes • Enforce our policies or agreements • Protect the safety, rights, or property of our business, employees, customers, or the public Cookies and Tracking Technologies Our website may use cookies, analytics tools, and similar technologies to improve user experience and evaluate website performance. You may adjust your browser settings to disable cookies; however, portions of the website may not function properly if cookies are disabled. Data Security We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. Third-Party Websites Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of third-party sites. Users access third-party websites at their own risk. Children’s Privacy Our services and website are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that information from a child under 13 has been collected without verified parental consent, we will promptly delete such information. Your Privacy Rights Subject to applicable law, you may request to: • Access the personal information we maintain about you • Correct inaccurate information • Request deletion of your information • Opt out of marketing communications To exercise these rights, please contact us using the information below. Retention of Information We retain personal information only for as long as reasonably necessary to fulfill business, legal, accounting, or regulatory obligations. Changes to This Privacy Policy We reserve the right to modify or update this Privacy Policy at any time. Changes will become effective upon posting to this website with an updated effective date. Your continued use of the website following any updates constitutes acceptance of the revised policy. Contact Information If you have questions regarding this Privacy Policy or our privacy practices, please contact: Stateline Pest Solutions LLC Ardmore TN, 38449 (931)292-7727 statelinepest@gmail.com